Baji X Privacy Policy

Welcome to Baji X. We are a trusted online gaming platform in Bangladesh, and protecting your privacy is our highest responsibility. This Privacy Policy ("Policy") applies to users of the bajix.vip website and its associated mobile applications.

This Policy clearly sets out what information Baji X collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. By using bajix.vip, you are considered to have agreed to the terms of this Privacy Policy.

We understand that policies like this can be lengthy and complex. That is why we have written this one in plain, simple language so you can easily understand what we do with your data.

Baji X collects user information in several ways. A full breakdown is provided below:

a) Information you provide directly:

• At registration: full name, mobile number, email address, and date of birth.
• For identity verification (KYC): a copy of your national ID card or passport.
• At the time of payment: mobile banking number or bank account details.
• When you contact support: your messages and a description of the issue.

b) Automatically collected information:

• IP address and device type.
• Browser type and language settings.
• A log of which pages you visited and how long you spent on each.
• Gaming activity and betting history.
• Browsing data collected through cookies and tracking technologies.

Baji X uses your information only for defined and legitimate purposes. Here is how we use your data:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Service Improvement: To personalize your experience and develop new features.
• Customer Support: To respond to your questions and resolve any issues.
• Promotions: To inform you about relevant offers and bonuses, with your consent.
• Legal Obligations: To comply with regulatory authority requirements.

We never use your data beyond the purposes stated above. If your information is ever needed for a new purpose, you will be notified in advance.

Baji X does not sell your data. However, your information may be shared with trusted third parties in certain specific circumstances:

• Payment Providers: Payment services such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• Identity Verification Services: Registered verification agencies for the KYC process.
• Technology Partners: Cloud storage and analytics providers, bound by strict confidentiality agreements.
• Law Enforcement: When required by court order or government investigation.

All third parties are contractually bound to comply with Baji X's privacy standards. They are not permitted to use your data for their own marketing or any other purpose.

Your data is stored on Baji X's secure servers, which operate in compliance with the highest industry security standards.

Once the specified retention period has expired, your data is automatically deleted or anonymized so that you can no longer be identified.

Baji X protects your data with multiple layers of security. Our systems are built to meet international security standards.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Mobile OTP verification at account login.
• Firewall Protection: Advanced firewall active to prevent unauthorized access.
• Regular Audits: Regular system audits conducted by third-party security experts.
• Access Controls: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained to prevent data loss.

Baji X uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for the site to function properly. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics Cookies: Used to collect site usage statistics, which help us improve our services.
• Marketing Cookies: To show you relevant ads. You can opt out of these at any time.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features on the site.

As a Baji X user, you have the following rights regarding your personal information:

Baji X is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

• Age is verified at the time of registration. Any account found to have been registered with a false age will be suspended.
• Any data found to have been collected from a minor will be deleted immediately.
• If a parent or guardian believes their minor child has registered, please contact our support team directly.

Baji X may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, you will be notified via email or a notice on the site.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, feedback, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team is ready to resolve any concerns quickly.

• Email: [email protected] — responses are typically sent within 24 hours.
• Live Chat: Instant support is available from any page on the platform.
• FAQ: Find answers to common questions in our On the FAQ page will be available.